This policy is effective as of September 16th, 2024
We are committed to protecting your personal information. We want your personal data to remain yours. If you have questions about our privacy practices, please contact us at +1 (407) 449-8420 or privacy@okisign.com. OkiSign follows these privacy principles both online and offline in the collection, use, and security of customer information.
The following Privacy Policy describes the information and privacy practices for OkiSign and all subsidiaries, related domains, occasions or events where your personal information is collected by OkiSign. When you provide us your personal information, you consent to the information practices described in this policy.
We have provided questions and answers below that you may find helpful in understanding our privacy practices:
We may collect personal information such as:
Your contact information (name, mailing address, phone number, e-mail address, etc.).
Your billing/shipping information (credit card number, shipping address).
Your personal preferences.
While accessing or using our products and services, we may ask that you provide personal information. For example, we request personal information when you:
Set up an account online.
Purchase products or services.
Schedule delivery.
Participate in a promotion or survey.
Contact us with a question or concern.
We use the information you provide in order to:
Fulfill requests for products, services or information.
Administer loyalty programs.
Schedule delivery.
Provide customer services.
Offer new products and services.
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided.
OkiSign does not sell or rent your personal information to third parties. We may need to share your personal information with certain third parties such as our service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
Fulfilling our customers' orders.
Delivering packages (UPS, USPS, FEDEX, etc).
Maintaining our loyalty program.
Processing credit card payments.
OkiSign is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from OkiSign. To opt-out of or opt-in to receiving marketing communications from OkiSign, please take one of the following actions:
Follow the directions on the marketing e-mail from us. All marketing communications from OkiSign will tell you how to stop receiving them in the future.
Call +1 (407) 449-8420 and provide your current contact information.
Send a letter with your current contact information to: OkiSign LLC, 3001 Aloma Ave, Winter Park, FL 32792.
Processing credit card payments.
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.
OkiSign will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to: 14 business days for e-mails, direct mail.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, or updates or other organization-related communications.
Whether you are shopping online or in our stores, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. OkiSign cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. OkiSign uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
OkiSign wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information: If you’ve created an account on app.okisign.com, you can update your information after logging into your account or you can also: